Terms & Conditions

Welcome to Magic Vaporizers Australia. These Terms & Conditions govern your use of our website, including browsing, creating an account, contacting us and purchasing any products or accessories that we are legally permitted to supply.

By accessing or using this website, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. About These Terms

These Terms & Conditions apply to all visitors, customers and users of the Magic Vaporizers Australia website.

By using our website, you confirm that you have read and understood these terms. If you do not agree with any part of these Terms & Conditions, please do not use the website.

Magic Vaporizers Australia reserves the right to update these terms when necessary. Any changes will be published on this page, with the updated date shown at the top.

2. Legal Compliance

Magic Vaporizers Australia operates in accordance with applicable Australian laws and regulations.

Vaping products, vaping devices, vaping substances and related goods are subject to specific Australian regulatory requirements. We will only supply products where the supply is lawful and permitted under applicable federal, state and territory laws.

Where a product requires a particular form of authorisation, prescription, pharmacy involvement or other legal requirement, that requirement must be satisfied before supply.

Australian vaping laws can change, and certain products or transactions may therefore become unavailable even after being displayed on our website.

3. Eligibility

You must meet all applicable legal requirements to purchase or receive products from Magic Vaporizers Australia.

We may request information or documentation where reasonably necessary to verify eligibility, age, identity or compliance with applicable laws.

We reserve the right to refuse or cancel an order where we reasonably believe that the transaction would breach Australian law or our legal obligations.

4. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to gain unauthorised access to our website or systems

  • Interfere with the operation or security of the website

  • Upload malicious software, viruses or harmful code

  • Copy or reproduce website content without permission

  • Use automated systems to access or collect website information without authorisation

  • Provide false or misleading information

  • Attempt to purchase products on behalf of someone who is not legally entitled to receive them

We may restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been breached.

5. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices and other information displayed on our website are accurate and current.

However, minor differences may occur between product images and the actual product, including differences in colour, packaging, appearance or manufacturer packaging.

Product availability may change without notice.

If we discover that information displayed on our website contains a significant error, including an incorrect price or product description, we may contact you before processing the order or cancel the order and provide an appropriate refund where applicable.

6. Product Availability and Regulatory Changes

Products displayed on our website may not always be available for purchase or supply.

We may remove, restrict or discontinue a product at any time where:

  • The product becomes unavailable

  • A supplier stops providing the product

  • Regulatory requirements change

  • The product no longer meets applicable requirements

  • Supply would no longer be lawful

  • We identify a safety, compliance or quality concern

If an order has been accepted but cannot legally or reasonably be fulfilled, we will contact you and arrange an appropriate outcome, including a refund where applicable.

7. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

An automated order confirmation does not necessarily mean that your order has been finally accepted. An order may remain subject to availability, payment verification, eligibility checks and legal requirements.

Magic Vaporizers Australia reserves the right to refuse or cancel an order where reasonably necessary, including where:

  • The product is unavailable

  • The information displayed was incorrect

  • Payment cannot be verified

  • We suspect fraud or misuse

  • Eligibility requirements have not been met

  • Supply would breach applicable law

  • A regulatory restriction prevents the order from being fulfilled

Where an order is cancelled after payment has been received, any refund will be handled in accordance with applicable law.

8. Prices and Payments

Prices displayed on the website are shown in Australian dollars unless otherwise stated.

We reserve the right to change prices, product information and promotions at any time. Price changes will not affect an order that has already been accepted unless required by law or agreed with you.

Payment must be successfully received before an order can be processed, unless another payment arrangement has been expressly agreed.

We may use third-party payment providers to process transactions. Your use of those payment services may also be subject to the provider’s own terms and conditions.

9. Shipping and Delivery

We aim to process and dispatch eligible orders within the timeframe stated on our website.

Delivery timeframes are estimates and may be affected by circumstances outside our reasonable control, including courier delays, weather, public holidays, transport disruptions or regulatory requirements.

Customers are responsible for providing accurate delivery information. We are not responsible for delays caused by incorrect or incomplete delivery details supplied by the customer.

We will not knowingly arrange delivery where doing so would breach applicable Australian law.

10. Returns, Refunds and Consumer Guarantees

Magic Vaporizers Australia aims to provide quality products and reliable customer service.

If a product has a fault, does not match its description, is not of acceptable quality or otherwise fails to meet an applicable consumer guarantee, you may be entitled to a repair, replacement, refund or another remedy under the Australian Consumer Law (ACL).

Nothing in these Terms & Conditions limits, excludes or replaces rights that cannot legally be excluded under the ACL.

Our separate Refund & Returns Policy provides further information about how to contact us regarding faulty, damaged, incorrect or otherwise eligible products.

Any voluntary return conditions offered by Magic Vaporizers Australia operate alongside, and not instead of, your statutory consumer rights.

11. Change-of-Mind Returns

Where permitted by law, we may impose reasonable conditions on voluntary change-of-mind returns, particularly where hygiene, safety or product-integrity considerations apply.

However, nothing in this section is intended to exclude or restrict your rights under the Australian Consumer Law.

If you are unsure whether your situation qualifies for a return or remedy, please contact us before sending a product back.

12. Faulty, Damaged or Incorrect Products

If you receive a product that appears faulty, damaged or different from what you ordered, please contact Magic Vaporizers Australia as soon as reasonably possible.

We may ask for information such as your order number, photographs, videos or a description of the issue to help us assess the problem.

Where a remedy is required under Australian Consumer Law, we will provide the applicable remedy in accordance with the law.

13. Consumer Guarantees

Nothing in these Terms & Conditions affects your rights under the Australian Consumer Law.

Consumer guarantees provide certain automatic rights when eligible goods or services are purchased from a business. These rights cannot be removed simply by stating otherwise in website terms or a returns policy.

Where a product has a major failure, you may have rights that include choosing a refund or replacement. For other qualifying problems, a repair, replacement or other remedy may apply depending on the circumstances.

14. Accounts and Customer Information

If you create an account with Magic Vaporizers Australia, you are responsible for keeping your login details confidential and for ensuring that information associated with your account is accurate.

You must notify us if you believe that your account has been accessed without your permission.

We may suspend or close an account where necessary for security, fraud prevention, legal compliance or other legitimate business reasons.

Our collection and handling of personal information is explained in our Privacy Policy.

15. Intellectual Property

Unless otherwise stated, the content displayed on the Magic Vaporizers Australia website, including text, graphics, photographs, logos, page designs, product descriptions and other materials, is owned by or licensed to Magic Vaporizers Australia.

You may access and use the website for personal and lawful purposes.

You must not reproduce, copy, modify, distribute, publish or commercially exploit our website content without prior written permission, except where permitted by law.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, delivery providers or other external platforms.

We do not control the content, security, availability or privacy practices of third-party websites.

Your use of third-party services may be subject to separate terms and privacy policies provided by those organisations.

17. Website Availability

We aim to keep the Magic Vaporizers Australia website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available.

The website may occasionally be unavailable because of maintenance, technical issues, security measures, hosting problems or circumstances beyond our reasonable control.

We may modify, suspend or discontinue parts of the website when reasonably necessary.

18. Limitation of Liability

To the maximum extent permitted by law, Magic Vaporizers Australia will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes, restricts or modifies any liability, guarantee, right or remedy that cannot legally be excluded, restricted or modified under Australian law.

Where Australian Consumer Law or another applicable law provides a right or remedy, those rights remain unaffected.

19. Prohibited Transactions

We may refuse or cancel transactions where we reasonably believe that an order:

  • Would breach Australian law

  • Involves false or misleading information

  • Is being placed fraudulently

  • Involves an unauthorised attempt to obtain restricted products

  • Could create a regulatory or safety concern

  • Cannot legally be supplied or delivered

We may also cooperate with relevant authorities where legally required.

20. Changes to Products and Services

Magic Vaporizers Australia may change, update or discontinue website features, products, services and content without prior notice.

Where a change materially affects an order that you have already placed, we will deal with the situation in accordance with applicable law.

21. Privacy

Your privacy is important to us.

Personal information collected through the website is handled in accordance with our Privacy Policy, which explains what information we collect, why we collect it, how it may be used and the circumstances in which it may be disclosed.

22. Governing Law

These Terms & Conditions are governed by the laws applicable in Australia.

To the extent permitted by law, any dispute relating to the website, products or these Terms & Conditions will be subject to the applicable courts and laws of the relevant Australian jurisdiction.

Nothing in this section prevents a consumer from exercising rights available under applicable Australian consumer protection legislation.

23. Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes to our business, products, services, website or legal requirements.

The latest version will be published on this page, together with the relevant update date.

By continuing to use the website after changes are published, you agree to the updated Terms & Conditions to the extent permitted by law.

24. Contact Us

If you have questions about these Terms & Conditions, an order, a product or your consumer rights, please contact Magic Vaporizers Australia using the contact details provided on our website.

We are committed to providing clear information, responsible service and a straightforward customer experience while complying with applicable Australian laws and regulations.